If your business meets the requirements below, you're well on your way to becoming a Dropside supplier.
To sell on Dropside, you must:
Be the manufacturer, importer, wholesaler, or authorised distributor of your products.
Hold inventory in your own warehouse or fulfilment facility.
Be able to fulfil orders directly to customers on behalf of Dropside merchants.
Businesses that simply resell products from other suppliers without holding inventory are not eligible.
All products listed on Dropside should be ready for retail.
Your listings must include:
High-resolution product images
Accurate product titles
Detailed product descriptions
Product specifications
Variant information (sizes, colours, etc.)
SKU numbers where applicable
Products must accurately represent what customers will receive.
Dropside is built for resellers.
To help merchants earn healthy profit margins, suppliers should provide wholesale pricing that is significantly lower than normal retail prices.
Competitive pricing increases product visibility and makes your products more attractive to merchants.
Suppliers are expected to:
Process orders promptly.
Ship within the processing times advertised.
Maintain sufficient inventory.
Notify Dropside immediately if products become unavailable.
Consistently delayed fulfilment may result in reduced visibility or removal from the marketplace.
Inventory levels should always be kept up to date.
If your inventory changes, your Dropside catalogue should be updated as soon as possible to prevent overselling and cancelled orders.
You should:
Offer dependable courier services.
Provide tracking numbers where available.
Ship orders securely to prevent damage during transit.
Clearly communicate shipping costs and delivery estimates.
Merchants rely on accurate shipping information to set customer expectations.
Our merchants depend on suppliers for timely communication.
Suppliers should respond promptly to enquiries regarding:
Product information
Inventory availability
Order issues
Shipping delays
Returns or damaged goods
Fast communication helps merchants provide excellent service to their customers.
All products sold on Dropside must comply with South African laws and regulations.
The following are prohibited:
Counterfeit products
Illegal goods
Dangerous or prohibited items
Products that infringe trademarks or copyrights
Misleading or false product claims
Dropside reserves the right to remove any listing that violates these standards.
Customers should receive the same quality every time they order.
Significant changes to product quality, materials, packaging, or specifications should be communicated before they affect merchant orders.
Every supplier application is reviewed before approval.
During verification, we may request:
Business registration documents
Identification of the business owner
Product catalogue
Warehouse information
Additional documentation to verify your business
Approval is granted only after our review team confirms that your business meets Dropside's marketplace standards.
Our mission is to help merchants build successful online stores by connecting them with reliable suppliers.
These standards help ensure:
High-quality products
Reliable fulfilment
Better customer experiences
Fewer cancelled orders
Long-term success for both suppliers and merchants
By maintaining these standards, we create a marketplace that buyers can trust and suppliers can grow with.
If your business meets the requirements above, we'd love to hear from you.
Submit your supplier application, and our team will review your business. Once approved, you'll be able to list your products and start receiving orders from merchants across South Africa.